Terms of Service

Last updated: July 2026

These Terms of Service ("Terms") govern your use of the Pact mobile application and related services ("Pact"), operated by SafeNest Solutions LLC ("we", "our", or "us"). By downloading, accessing, or using Pact, you agree to these Terms. If you do not agree, do not use Pact.

1. Eligibility

You must be at least 13 years old to use Pact. If you are under the age of majority where you live, you may use Pact only with the involvement and consent of a parent or legal guardian, who agrees to be bound by these Terms on your behalf.You may not use Pact if you are barred from doing so under applicable law, or if we have previously terminated your account.

2. Your Account

You are responsible for the accuracy of the information you provide, for maintaining the security of your account credentials, and for all activity that occurs under your account. Notify us promptly at the address below if you believe your account has been compromised.You may delete your account at any time from within the app or by contacting us.

3. What Pact Is — and What It Isn't

Pact is a goal, habit, and accountability tool. It helps you define commitments, break them into tasks, and share progress with people you choose.Pact does not provide medical, health, fitness, nutritional, psychological, financial, or legal advice. Content in the app — including pact templates, suggested exercises, suggested meals, guidance generated by our AI assistant, and any linked resources — is general information only and is not a substitute for professional advice.

Health and physical activity

Some pacts involve physical activity, changes to eating or drinking habits, cold exposure, or changes to sleep. You participate at your own risk. Consult a qualified healthcare professional before beginning any new exercise, dietary, or wellness practice, particularly if you have any medical condition, are pregnant, are taking medication, or have any history of cardiovascular, respiratory, musculoskeletal, or eating-related conditions.Stop immediately and seek medical attention if you experience pain, dizziness, shortness of breath, or any other concerning symptom. Do not use Pact in any way that interferes with medical treatment or professional guidance you have been given.

Attention and safety

Do not use Pact while driving, operating machinery, or in any situation where distraction could cause harm. Some features involve timers, audio cues, or camera use — remain aware of your surroundings at all times.

4. Subscriptions and Payment

Pact offers optional paid subscriptions ("Pact Pro"). Subscription details, including price, billing period, and what is included, are shown in the app before you purchase.Payment is charged to your Apple ID account at confirmation of purchase.Subscriptions renew automatically unless auto-renew is turned off at least 24 hours before the end of the current period.Your account is charged for renewal within 24 hours prior to the end of the current period, at the then-current price.You can manage or cancel your subscription in your Apple ID account settings. Deleting the app does not cancel a subscription.Refunds are handled by Apple under its own policies. We are generally unable to issue refunds directly.Any unused portion of a free trial is forfeited when you purchase a subscription.We may change subscription pricing or features. Where we do, we will give notice and the change will not apply to your current billing period.

5. Your Content

You retain ownership of the content you create in Pact — your pacts, tasks, notes, messages, photos, videos, and voice recordings ("Your Content").You grant us a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, and display Your Content solely for the purpose of operating and providing Pact — including displaying it to the other users you have chosen to share it with. This licence ends when you delete the content or your account, except where the content has already been shared with others, or where we must retain it for legal or safety reasons.You are responsible for Your Content. You represent that you have the rights necessary to share it, and that it does not infringe anyone else's rights.

6. Circles, Shared Content, and Accountability Features

Pact includes social features. Circles are groups you create or join, where members can see each other's progress, exchange messages, and send each other content.Pact also includes optional accountability features that allow members of a circle to send one another light-hearted messages, notes, images, video, audio, or animated reactions when a commitment is missed. These features are intended as good-natured encouragement between people who have chosen to hold each other accountable.By participating, you acknowledge that:These features are opt-in and limited to circles you have joined.Content sent to you may be visible only to you, or to other circle members, depending on the feature.You may mute or disable these features, leave any circle, and block any user at any time.What is funny to one person may not be to another. Use judgement, and stop if someone asks you to.These features must never be used to harass, demean, threaten, or bully anyone. Misuse is a violation of these Terms and may result in immediate removal from the service. See Section 7.

7. Community Standards and Acceptable Use

You agree not to use Pact to create, upload, send, or share content that:Harasses, bullies, intimidates, demeans, or targets any personThreatens violence or harm, or encourages self-harm, disordered eating, or dangerous behaviourIs sexually explicit, or sexualizes any person, and in particular any minorIs hateful or discriminatory on the basis of race, ethnicity, national origin, religion, age, sex, sexual orientation, gender identity, disability, or any other protected characteristicDepicts or discloses another person without their consent, including images, recordings, or private informationInfringes anyone's intellectual property or privacy rightsIs unlawful, fraudulent, deceptive, or promotes illegal activityContains malware, spam, or unsolicited promotionYou also agree not to reverse engineer, scrape, overload, or interfere with Pact or its infrastructure, or to access it by automated means without our permission.

Reporting and enforcement

If you encounter content or behaviour that violates these standards:Report it using the reporting option in the app, or by emailing us at the address below.Block the user to stop receiving any further content from them.Leave the circle at any time.We review reports and aim to respond promptly. We may remove content, suspend or terminate accounts, and take any other action we consider appropriate, with or without notice. We reserve the right to remove any content that violates these Terms or our community standards.

8. AI Features

Pact includes an AI assistant ("Pax") and AI-assisted planning features. AI-generated content may be inaccurate, incomplete, or unsuitable for your circumstances. Do not rely on it as professional advice of any kind, and use your own judgement before acting on it. See Section 3.

9. Streaks, Progress, and Verification

Pact records progress based on what you tell it, and in some cases on optional device data. Progress records, streaks, badges, and completion states are provided for motivational purposes only, may be inaccurate, and may be reset, corrected, or lost. They have no monetary value and confer no rights.Pact does not guarantee any particular outcome from using the app.

10. Termination

You may stop using Pact and delete your account at any time. We may suspend or terminate your access if you violate these Terms, if we are required to by law, or if we discontinue the service. Provisions that by their nature should survive termination will survive.

11. Disclaimers

Pact is provided "as is" and "as available," without warranties of any kind, express or implied, including any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that Pact will be uninterrupted, error-free, secure, or that any defect will be corrected.

12. Limitation of Liability

To the maximum extent permitted by law, SafeNest Solutions LLC and its officers, members, and employees will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, data, goodwill, or personal injury, arising out of or related to your use of Pact.To the maximum extent permitted by law, our total liability for any claim relating to Pact will not exceed the greater of the amount you paid us in the twelve months before the claim, or fifty United States dollars.Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

13. Indemnification

You agree to indemnify and hold harmless SafeNest Solutions LLC from any claims, damages, losses, and expenses (including reasonable legal fees) arising out of your use of Pact, Your Content, or your violation of these Terms or of any law or third-party right.

14. Apple-Specific Terms

These Terms are between you and SafeNest Solutions LLC only, not with Apple Inc. Apple is not responsible for Pact or its content. You acknowledge that:Apple has no obligation to provide any maintenance or support for Pact.If Pact fails to conform to any applicable warranty, you may notify Apple, and Apple may refund the purchase price. To the maximum extent permitted by law, Apple has no other warranty obligation with respect to Pact.We, not Apple, are responsible for addressing any claims relating to Pact, including product liability claims, claims that Pact fails to conform to a legal or regulatory requirement, and claims arising under consumer protection or similar legislation.We, not Apple, are responsible for the investigation, defence, settlement, and discharge of any third-party claim that Pact infringes that party's intellectual property rights.You represent that you are not located in a country subject to a U.S. Government embargo or designated as a "terrorist supporting" country, and that you are not listed on any U.S. Government list of prohibited or restricted parties.Apple and its subsidiaries are third-party beneficiaries of these Terms, and upon your acceptance, Apple has the right to enforce these Terms against you as a third-party beneficiary.

15. Changes to These Terms

We may update these Terms from time to time. When we make material changes we will update the date at the top of this page and, where appropriate, notify you in the app. Continued use of Pact after a change means you accept the updated Terms.

16. Governing Law

These Terms are governed by the laws of the State in which SafeNest Solutions LLC is organized, without regard to conflict-of-law principles. Any dispute will be brought in the state or federal courts located there, and you consent to that jurisdiction.

17. Privacy

Our Privacy Policy explains how we handle your information and forms part of these Terms.

Contact: support@pactapp.info